Exchange & Return policy
Thank you for shopping at MilkTeaFactory.com. We value your business and your opinions a lot. If you are not entirely satisfied with your purchase, here are our steps for returning.
- All merchandise in unused, unopen, and undamaged conditions can be returned within 7 business days of receiving.
- Once we receive your item(s), our team will inspect your returned product(s) immediately.
- You will receive a confirmation notification via email once the inspections are finished.
- Once your return is approved, we will initiate the credit to your account balance.
Shipping Fee for Return
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have other questions regarding your purchase, please email us at firstname.lastname@example.org.